February 2015

We believe that rich stories and visual frameworks help to establish a new understanding of what is meaningful to people. This foundation helps researchers, designers, engineers and business leaders develop strategies and concepts together, based on a new, shared perspective.

1. Seek to be surprised

Relax into the trusted approach. Absorb everything because you don’t know where the solution will be. Resist narrowing too quickly.

2. Collaborate to learn and teach

Bring stakeholders into the field—and through synthesis-— to build a shared understanding of the opportunity well before the final deliverable.

3. Form a point of view

Innovation research is more of an art than a science. Curate a compelling call to action rather than reporting on everything observed.

4. Visualize relationships

Frameworks are powerful tools that can highlight important aspects of your story. They can be used again and again by stakeholders.

5. Focus on the elements of a good idea

Most organizations don’t suffer from a lack of ideas, they struggle with a lack of focus or a strong reason to pursue the right ideas.

Our goal is to establish a shared understanding of  the opportunity area, then we can identify the elements of successful concepts. We generate the solutions together, with our client’s in-house expertise.